I am using a VPN and having trouble completing the Storyteller test. What should I do?

Use of a VPN (virtual private network) can cause issues with the Storyteller task. We recommend turning off the VPN while completing your tasks.

Typically, you can check if your device is using a VPN by going to Settings and searching for "VPN". Each device and VPN may have different settings. If you need assistance, please contact us by emailing help@adni4.org or calling 888-299-2364.